The Hualien Terminal is divided by three floor levels and a basement level.

Floor plan of the 1st Floor. The main facilities include: a Car Rental Counter is located at the entrance with the Tourist Service Center on its left. To the right, a nursing room and a Press Room; and to the back, the Baggage Claim Area. The entry ramp, elevators and tactile tiles for the visually impaired are all designed to meet Disabled Access Requirements.

Floor plan of the 2nd Floor. The main facilities include: a service counter is located at the entrance, ATMs, a First Aid station and restrooms with a nursing room on its left. To the right, Airline company counters, gift shops and insurance agents. There is also a food court in the open area. To the back is the security inspection area and waiting hall.

Floor plan of the 3rd Floor. The main facilities include: offices and a central control center, used for general administration and official business.

Floor plan of the B1 car park. The main facilities are: 347 car parking spaces, 90 motorcycle parking spaces and 8 disabled parking spaces.